At Yoga Home Wellness, we strive to provide the best experience for our clients. This Cancellation & Refund Policy outlines the terms and conditions regarding refunds and cancellations for our services and products. Our goal is to ensure clarity and fairness in our policies to maintain a positive relationship with our clients.

1. Class and Workshop Refunds

Single Class Bookings

• No cancellations or refunds are permitted for single class bookings. Once booked, the fee for a single class is non-refundable.

Class Packages

• Unused classes within a package are eligible for a refund within 14 days of purchase, provided that no classes in the package have been used.
• After 14 days, class packages become non-refundable.

Special Events

• Cancellations made more than 7 days before the event are eligible for a full refund.
• Cancellations made within 7 days of the event are not eligible for a refund. However, you may transfer your registration to another participant.

2. Retreats and Teacher Training Programs

Deposits

• Deposits for retreats and teacher training programs are non-refundable under any circumstances.

Balance Payments

• Cancellations made more than 30 days before the start date are eligible for a refund of the balance payment, minus the non-refundable deposit.
• Cancellations made within 30 days of the start date are not eligible for a refund.

3. Products

Merchandise

• If you are not satisfied with a product purchased from Yoga Home Wellness, you may return it within 7 days of purchase for a full refund, provided the product is unused and in its original packaging.
• Return shipping costs are the responsibility of the customer unless the product is defective or damaged.

Digital Products

• All sales of digital products (e.g., eBooks, online courses) are final and non-refundable. Once purchased, digital products cannot be returned or refunded.

4. Memberships and Subscriptions

5 Days, 10 Days, 20 Days, and Monthly Memberships

• These memberships are non-refundable and non-transferable. Once purchased, the membership fee is final.

Annual Memberships

• Annual memberships can be cancelled within 48 hours of purchase for a full refund, provided no classes or services have been used.
• After 48 hours, annual memberships are non-refundable.

5. How to Request a Refund

To request a refund, please contact us at refund@yogahomewellness.com with your order details and the reason for your request. Include the following information in your email:

• Full name
• Order number
• Date of purchase
• Reason for refund request
• Any relevant documentation or proof (e.g., photos of defective products)

We will review your request and respond within 7 business days.

6. Refund Processing

Approved refunds will be processed using the original payment method. Please allow 5-10 business days for the refund to appear in your account. If there are any delays, please check with your bank or credit card provider.

7. Contact Us

If you have any questions about our Refund & Cancellation Policy, please contact us at refund@yogahomewellness.com. We are here to assist you and ensure your experience with Yoga Home Wellness is positive and satisfying.